⚡ Automate your customer conversations

Never miss a message.
WhatsApp & Instagram – handled 24/7

Automated replies, lead tracking, and CRM. Scale your business without hiring extra staff.

24/7 response
Reduce costs by 60%
+43% conversions*
Hi, do you offer automation for WhatsApp?
10:32 AM
Yes! We automate replies, broadcasts, and lead tracking. Would you like a demo?
10:33 AM
What about Instagram DMs?
10:34 AM
Absolutely. Instagram, Facebook – all handled automatically. Let’s chat!
10:35 AM
Type a message

2,100+ customers · 12 countries

USA United Kingdom Canada Australia Germany France Spain Italy UAE India Singapore South Africa USA United Kingdom Canada Australia Germany France Spain Italy UAE India Singapore South Africa

Everything you need to automate

Unlimited chats, smart replies, and a complete CRM – all in one dashboard.

Unlimited chats & agents

No per-seat fees. Handle thousands of conversations effortlessly.

CRM with pipelines

Track leads from first message to sale. Know exactly where each customer stands.

WhatsApp broadcasts

Send promotions, updates, and reminders to your audience – fully approved API.

Social DM automation

Auto-reply to Instagram DMs, Facebook comments, and story mentions 24/7.

Lead dashboard

Real-time analytics: see where your customers come from and what they engage with.

Full support setup

We help you build automations that feel personal, never robotic.

Trusted by businesses from every industry

E‑commerce
Real Estate
Fitness
Education
Healthcare
Hospitality
Automotive
Agencies

Calculate your savings

See how much you could save by automating customer messages.

Estimated monthly saving: £1,200
Based on 1 minute saved per message, £20/hour staffing cost.

See how it works – instant replies

Hi! I'm TextBuddy's automation assistant. Click any question below to see how I'd reply instantly.
Type a message
👇 Choose an option to test the automation

Frequently asked questions

Everything you need to know about TextBuddy
How do Meta conversation charges work?

Meta charges separately for each conversation based on category (marketing, utility, authentication, service). We help you choose the right category to minimise costs. Official Meta pricing.

Do I need technical skills to set it up?

No. Our team handles the entire setup, integration, and training. You just start replying faster.

How long does setup take?

Most businesses are live within 2–3 days. We prioritise UK customers for same‑week onboarding.

Is there a minimum contract?

No. Our plans are month‑to‑month. Cancel anytime.

GDPR Compliant Meta Business Partner Data protection registered 4.9/5 on Trustpilot

Trusted by 2,100+ businesses

Real results from real customers
★★★★★
“Our response time went from hours to seconds. TextBuddy handles 80% of our queries automatically. Sales are up 30%.”
JD
Jessica Dean
E‑commerce owner
★★★★★
“Instagram DM automation is a game‑changer. We capture leads while we sleep. Amazing support.”
MT
Marcus Taylor
Marketing agency
★★★★½
“I used to spend hours replying to WhatsApp messages. Now it’s fully automated. Customers love the instant replies.”
SP
Sophia Patel
Retail owner
★★★★★
“The CRM integration is flawless. We track every lead from first message to sale. Highly recommend!”
RK
Rahul Kapoor
Real estate agent
★★★★★
“Setup was a breeze. Our customers don’t even realise they’re chatting with a bot at first.”
LW
Laura Williams
Online boutique
★★★★½
“Saved us thousands in staffing costs. The WhatsApp broadcast feature paid for itself in the first month.”
TC
Tom Chambers
Fitness studio
★★★★★
“The lead dashboard is incredible. We now know exactly which campaigns bring in the most chats.”
AN
Anna Novak
Digital marketer

Ready to automate?

Tell us about your business, and we’ll build a custom plan for you – no strings attached.

We reply within 2 hours. No spam, ever.

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Privacy Policy

Effective Date: 11 April 2025

Information we collect: TextBuddy (“we”, “us”, “our”) collects information you provide directly to us, such as your name, email address, phone number, WhatsApp ID, and social media handles when you sign up for our services, request a demo, or contact us. We also automatically collect usage data and conversation transcripts to improve our automation.

How we use your information: To provide, maintain, and improve our services; to communicate with you (including responding to your enquiries); to comply with legal obligations; and to prevent fraud or abuse.

Sharing of information: We do not sell your personal data. We may share your information with trusted third‑party service providers (e.g., hosting, analytics, payment processors) who are bound by confidentiality agreements. We may also disclose information if required by law or to protect our rights.

Data security: We implement industry‑standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your rights: You may access, correct, or request deletion of your personal data by contacting us at privacy@textbuddy.co.uk. For users in the UK/EEA, you have additional rights under the GDPR, including the right to data portability and to object to processing.

Cookies: We use essential and analytical cookies to improve your experience on our website. You can manage cookie preferences in your browser settings.

Changes to this policy: We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Contact us: If you have any questions, please email us at privacy@textbuddy.co.uk or use our WhatsApp chat.